Transforming Talent Systems for a Global Services Firm

Client Context

A global professional services company struggled with inconsistent talent practices across geographies. Performance reviews felt generic, leading to low employee motivation and limited career development pathways.

Conducted employee experience studies across regions to identify what truly drove engagement.

Designed a data-backed talent system integrating performance, development, and rewards.

Rolled out manager training to embed consistent yet flexible practices.

Impact

Engagement scores improved by 28% globally.

70% of employees reported greater clarity in career progression.

Attrition among top performers reduced by 18%, helping the company strengthen its global talent brand.